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- TECHNOLOGY, Page 68Whiz Kids with White Hair
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- Senior citizens are the newest members of the computer age
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- In many ways, senior citizens would seem to be perfect
- candidates for home computing. They have time on their hands
- and minds that tend to race ahead of their aging bodies. With
- a computer and telephone hookup, an elderly user who has
- trouble getting around can visit a library, buy a security,
- post a letter or run a small business without ever leaving
- home. But older Americans have been among the most reluctant
- computer users, according to industry surveys. While some 20%
- of all U.S. households have home computers, only 9% of adults
- age 60 to 69 own them -- a figure that drops to 3% for those
- 70 and older.
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- That is beginning to change. Across the U.S., thousands of
- aging Americans are happily tapping away at keyboards and
- trading floppy disks, thanks to a new wave of computer-literacy
- programs designed with the elderly user in mind. The largest
- of these is SeniorNet, the first national organization
- dedicated to bringing senior citizens into the information age.
- Since it was founded at the University of San Francisco in
- 1986, the nonprofit organization has trained nearly 4,000 of
- the elderly at 26 sites in the U.S. and Canada, including
- doctors' offices, retirement homes, senior centers, high schools
- and colleges. "We're evangelists for the idea that older
- adults are very capable users of computers," says Executive
- Director Mary Furlong, an associate professor of education at
- U.S.F. and co-author of a book titled Computers for Kids over
- Sixty.
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- For a $25 initiation fee, SeniorNet members receive a
- two-month, hands-on training course and a quarterly newsletter.
- Hundreds have hooked up to SeniorNet's computer network, which
- costs $6.90 per hour of use during evenings and on weekends.
- To seniors in isolated areas, the price seems cheap for the
- ability to communicate with people their own age through
- electronic mail, bulletin boards and computer forums on topics
- ranging from gardening to health-care legislation. "It's their
- window on the world," says Cindy Schwehr, SeniorNet coordinator
- at the Sheyenne Care Center in Valley City, N. Dak. "The
- residents stand by their doors and ask, `Did I get any
- E-mail?'"
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- Mabel Osborne, 85, had spent two years sick in bed when she
- read about a SeniorNet class in Dallas. She signed up and made
- an important discovery. "I wasn't sick," she says. "I was just
- bored to death." Osborne quickly mastered basic computer skills
- and went on to study word processing at a local community
- college. "She bought a word processor and is now writing the
- history of her life," says Florence Wetzig, 69, a former
- beauty-salon operator who taught Osborne how to compute. "She
- has said to me many times that I saved her life."
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- For Seattle's E.B. ("Jiggs") Clark, 72, the impetus to
- become computer literate came from a seven-year-old boy he saw
- hacking away at a desktop machine in a computer store. "I
- asked, `How did you learn how to work it?' He turned to me and
- said, `What are you, some kind of dummy?'" Determined not to
- be left behind, Clark acquired an Apple IIc and plunged into
- the world of telecommunications. Now he uses his computer and
- modem to stay in touch with similarly equipped seniors all over
- the U.S. Says he: "If I'm immobilized, if I'm in a hospital,
- if I'm in a condition where I'm confined, I've got my world
- right in front of me."
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- Seniors are constantly finding fresh uses for computers.
- Retirees concerned about catastrophic health insurance are
- organizing congressional lobbying campaigns on the machines.
- Amateur genealogists are using the network to locate missing
- relatives. Widows who wake up in the middle of the night are
- logging on for companionship. A doll enthusiast has employed
- her computer to write a book about her collection. A
- numismatist has electronically cataloged his 65,000 rare coins.
- A beekeeper in Hawaii is putting out a newsletter using the
- latest technology for desktop publishing. "It has been a ball,"
- says Clark, who recently started a new SeniorNet center in
- Bellevue, Wash. "No matter how old you are, a guy's got to have
- his toys."
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- By Philip Elmer-DeWitt. Reported by Linda Williams/New York.
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